SEE Store

About SEE Store

SEE is a Beauty and Baby care brand, they start their own store in Wechat in 2017 and then extend to TMALL and JD store. In 2019 they start to go global and has their first Shopify store also Amazon. Their basic information as below:

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• SKU:100+
• 20k+ pieces in warehouse
• 60% orders contain 1 SKU
• 40% orders contain 2 SK and need pick & pack before fulfill orders
• Weight: 2-5lbs per order
• Destination: Domestic market China mainland and HK. For international, USA market 60%,Euro 15%, AU,CA 5%
• All international orders send out from China directly to save inventory cost

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Their Challenge

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• Time-consuming fulfillment with overwhelm orders
• Costly shipping and limited options for different destination, both for domestic or different countries
• Lack of inventory visible, costly for warehouse
• Hard to tracking orders
• Too many return orders and no video evidence for fulfillment procedure.

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How SDS Helped

Integrated with "SEE Store" which can let us help them to achieve closed-loop management of orders, inventory, routing, and returns. SDS dedicated team fulfill SEE's orders daily, use our negotiated contract with carrier(DHL/TOLL etc.) And send back tracking information to SEE.

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Results & Impact

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• Daily finish orders: 1000+. Peak Season: 5000 orders per day.
• Shipping and fulfillment cost save 80%
• Accurate of inventory and order fulfillment up 120%

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SEE Store SOP

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